Your privacy is our priority. This policy clearly explains how atas collects, uses, stores, and protects your personal information as a player on our online casino platform.
We do not merely comply with data protection laws — we build systems that actively keep your information secure, private, and fully within your control.
Every bit of data transmitted between your device and our servers atas is protected by 256-bit SSL encryption — the same security technology used by major banks and global financial institutions.
All your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and a real-time threat monitoring system operating 24 hours a day.
Your personal data will never be sold, rented, or shared with any third party for marketing purposes without your explicit consent. This is our unwavering commitment to you.
Through your account settings, you can access, update, or request deletion of your personal data at any time. You have full control over the information we hold.
atas is fully compliant with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We ensure all our data collection and processing practices meet local legal requirements.
In the event of any data breach that may affect your information, atas is committed to notifying you within 72 hours of becoming aware of an incident, in line with industry best practices.
This Privacy Policy applies to all users of the platform atas includes the atas.vin website and our mobile app. By using the atas platform, you agree to the practices described in this policy.
atas atas is committed to protecting the privacy and security of every player's personal data. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This document details what types of data we collect, why we need it, how we use it, and the rights you hold as the owner of that data. We believe transparency is the foundation of trust — and your trust is something we take seriously.
If you have any questions about how we handle your personal data, our support team is available via live chat 24 hours a day, 7 days a week.
To provide a safe, efficient service that meets legal requirements, atas collects several categories of personal data from our players. Below are those categories along with the purpose of collection:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card / passport number | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, deposit and withdrawal records | Payment processing, transaction verification |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Game history, total wagering amounts, session duration, game preferences | Responsible gaming, platform improvements |
| Communication Data | Live chat logs, support emails, user feedback | Customer service quality improvement |
We only collect data that is strictly necessary for the stated purpose. This "minimum data collection" principle ensures we do not retain information irrelevant to the services we provide.
atas uses collected personal data solely for legitimate and transparent purposes. Below is the complete list of how your data is used:
You may withdraw your marketing consent at any time through the notification settings in your account, without affecting your overall use of the atas platform.
atas does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share certain information with others to ensure smooth platform operations and legal compliance:
All third parties we work with are bound by data protection agreements requiring them to handle your information to the same or higher security standards that we maintain.
Platform atas uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how players use our platform.
We use four types of cookies:
You can manage cookie settings through your web browser or via the cookie panel available on your first visit to the atas platform. Disabling certain cookies may affect some platform functionality.
The security of your data is a responsibility we take extremely seriously. atas implements multiple layers of technical and organisational protection to keep your data secure at all times:
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Financial transaction records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Account data that has been inactive for 3 consecutive years will be securely deleted after prior notice is given.
All servers storing atas player data are protected by next-generation firewalls, intrusion detection systems (IDS), and continuously operating DDoS protection.
Under Malaysia's PDPA and the data protection principles we uphold, you have the following rights regarding your personal data on the platform atas:
You may request a copy of all personal data we hold about you at any time via your account settings or by contacting our support team.
If any of your data is inaccurate or outdated, you have the right to request a correction. Basic information can be updated directly within your account.
You may request deletion of your personal data, subject to any legal retention obligations applicable at the time of the request.
You have the right to object to the processing of your data for direct marketing purposes and may withdraw your marketing consent at any time without conditions.
You have the right to receive your personal data in a structured, machine-readable format suitable for transfer to another platform if required.
In certain circumstances, you may request that processing of your data be temporarily restricted while we investigate any disputes relating to that data.
To exercise any of the above rights, you may submit a request through your atas account settings or contact our support team via live chat. We will process your request within 30 business days.
Platform atas is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. Every registration goes through a rigorous age verification process.
If we discover that personal data from a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered on our platform are encouraged to contact our support team right away.
atas reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. The latest version will always be published on this page with a clear update date.
For material changes — those that significantly affect how we handle your data — we will notify you via an in-platform notice or notification email at least 14 days before the changes take effect. Continued use of the platform atas after the effective date will be considered acceptance of the amended policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us through the following channels:
All privacy-related inquiries will be answered within 5 business days. For formal complaints regarding data processing, you also have the right to submit a complaint to the Personal Data Protection Commissioner of Malaysia if you believe your rights under the PDPA have not been upheld.
Your privacy is our priority. The atas team atas is always ready to help you understand your rights and ensure your personal data is handled with full responsibility and transparency.
Here are frequently asked questions from our players regarding data protection and privacy on the atas platform.